Snipget.ai

Terms of Service

Last updated: April 28, 2026

1. Agreement

These Terms of Service ("Terms") govern your use of the Snipget API and related services ("Service") operated by Snipget Inc. ("we," "us," "our"). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility

You must be at least 18 years old to use the Service. The Service is intended for business and developer use, not for consumers acting in a personal capacity.

3. Account registration

To use the Service, you must register an account and provide accurate information. You are responsible for maintaining the confidentiality of your API keys and credentials, and for all activity that occurs under your account. Notify us immediately at [email protected] of any unauthorized access or use.

4. License grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. You grant us a limited license to process the data you submit solely to provide the Service to you. We acquire no ownership rights in your data.

5. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation
  • Infringe, misappropriate, or violate any third-party intellectual property, privacy, or other rights
  • Attempt to reverse engineer, decompile, disassemble, or otherwise derive source code from the Service
  • Probe, scan, or test the vulnerability of any Snipget system or circumvent any security or authentication mechanism
  • Resell or sublicense access to the Service without our prior written authorization
  • Submit Protected Health Information (PHI) as defined under HIPAA without a signed Business Associate Agreement (BAA) with Snipget Inc.
  • Use automated techniques to circumvent rate limits or tier quotas
  • Introduce malware, viruses, or other harmful code

6. Pricing and billing

Pricing is usage-based per the current Pricing page. Each paid tier includes a monthly base fee covering a set number of included API calls. Calls beyond your included quota draw from a prepaid overage allowanceyou may purchase in fixed amounts, billed at your tier's per-call overage rate until the allowance is exhausted. When both your included calls and any allowance are used up, further calls are paused until you top up or your included calls reset — you are never billed for usage beyond what you explicitly purchased. The Free tier includes a monthly call quota with no allowance option; calls stop when the quota is exhausted until the next billing period.

All fees are in USD. You authorize us to charge your payment method on file at the start of each billing period for the base fee, and for overage allowance purchases you initiate from your billing page. Allowance purchases are charged in full at the time of purchase and are non-refundable. Purchased allowance expires twelve (12) months after the date of purchase if unused, and any unused allowance (purchased or granted) is forfeited when your paid subscription ends or lapses, or when your account is closed or deleted. Promotional or bonus allowance we may grant expires sixty (60) days after it is applied unless we state otherwise; granted allowance is consumed before purchased allowance. Error responses (4xx, 5xx) and rate-limit responses (429) are not counted toward your quota and do not consume your allowance.

Auto-renewal. Paid subscriptions renew automatically at the end of each billing period at your then-current rate until you cancel. Upgradestake effect immediately: you are charged a prorated amount for the remainder of the current billing period, and the higher tier's base fee and included call quota apply from that point forward. Downgrades and cancellations take effect at the end of the current billing period (see Section 7).

We reserve the right to update pricing with 30 days' notice. Continued use after a pricing change constitutes acceptance of the new rates. Promotional or early-adopter rates, where offered, remain in effect for the life of your continuously active subscription; if you cancel or lapse and later resubscribe, then-current rates apply.

7. Refunds and cancellations

Subscription fees are non-refundable. If you downgrade or cancel, your current tier's benefits remain active through the end of the paid billing period. Overage allowance purchases are non-refundable once made. If you believe a charge is in error, contact us within 30 days via the billing contact form.

Upgrade commitment.When you upgrade to a higher tier, you commit to at least one full billing period at that tier: you may not downgrade to a lower paid tier until your next renewal. This prevents misuse of a higher tier's included call allowance. You may cancel at any time (see below). If you upgraded by mistake, contact us via the billing form above and we will work with you.

You can manage your plan from the Billing page in your account. You may cancel at any time; cancellation stops future renewals and your paid tier remains active through the end of the current billing period. Downgrades to a lower paid tier take effect at the end of the current billing period, subject to the upgrade commitment above.

8. Service availability

We do not guarantee uninterrupted or error-free service on any tier. The Service depends on third-party infrastructure — including AWS cloud services and Cloudflare for DNS and edge routing — and outages or degradation in those platforms can affect availability in ways outside our control. Formal SLAs are available on Scale and Enterprise tiers. Scheduled maintenance will be communicated in advance when practical. We are not liable for downtime caused by circumstances beyond our reasonable control, including failures of upstream infrastructure providers.

9. Data and ownership

You retain all rights to data you submit to the Service. We process your data solely to provide the Service and do not claim ownership of your inputs or outputs. We do not store request or response body data. We may retain anonymized, aggregated usage metrics for operational and product improvement purposes.

10. Intellectual property

The Service, including all underlying software, algorithms, documentation, and trademarks, is and remains the exclusive property of Snipget Inc. These Terms do not transfer any ownership interest in the Service to you. Feedback or suggestions you provide may be used by us without restriction or compensation.

11. Confidentiality

Each party agrees to hold the other's non-public business information in confidence using at least the same degree of care used to protect its own confidential information, but no less than reasonable care. This obligation does not apply to information that is publicly known, independently developed, or required to be disclosed by law.

12. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Snipget utilities return confidence scores and parsed results but do not certify data against authoritative external sources. You are solely responsible for determining whether the Service's outputs are appropriate and accurate for your use case.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SNIPGET INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS (USD $100).

14. Indemnification

You agree to indemnify, defend, and hold harmless Snipget Inc. and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service in violation of these Terms; (b) your data or content submitted to the Service; (c) your violation of any applicable law or third-party right.

15. Term and termination

These Terms remain in effect while you use the Service. You may terminate your account at any time via the customer portal. We may suspend or terminate your access immediately for material breach of these Terms, or with 30 days' notice for any other reason. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive termination (including Sections 9, 10, 12, 13, 14, 16, and 17) shall survive.

16. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Missouri, and you consent to personal jurisdiction in those courts. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

17. General

  • Entire agreement. These Terms, together with our Privacy Policy and any applicable order forms or BAAs, constitute the entire agreement between you and Snipget Inc. regarding the Service.
  • Severability. If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.
  • Waiver. Failure to enforce any right under these Terms is not a waiver of that right.
  • Force majeure. Neither party is liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, acts of government, or internet infrastructure failures.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email to account holders at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

19. Contact

Legal questions: use the legal contact form. Snipget Inc., Missouri, USA.